Culture defines "the way things work around here". Engagement defines "the way we feel about the way things work around here".
TO BUILD TRUST;YOU MUST EMPOWER.
The importance of keeping employees "engaged" is nothing new. But what constitutes "engagement" in the modern workforce has evolved. Big Time.
Engagement events are fine. Fun perks are fine. But they aren't what sustain modern engagement. Creating a wholistic work experience that empowers employees to self-direct is. Modern engagement practices include:
Freedom to make decisions
Ability to be heard
Continuous development to enhance skills
Build and obtain trust with leaders
Identify what brings purpose to work
"For the modern workforce, an engaging work environment is a fundamental expectation, a baseline requirement. Many employees refuse to settle for an organization that does not strategically prioritize engagement. For leaders, this means a culture of engagement is no longer an option -- it is an urgent need."
-Gallup Business Journal, 2017-
Bottom line, creating a wholistic culture of engagement improves business results.
Gallup reports highly engaged business units produce: